State Farm® Insurance Agent Brian Ketterer

"Mark is excellent he fixes all my issues in minutes"

"Mark, Brian, and the whole team are phenomenal partners. We’re long time customers and recently had an extra wonderful experience adding additional coverage for a family member. Mark acted with urgency, empathy, and was able to provide 50% savings for better coverage. Wonderful experience. We highly recommend this office and team."

"Chosing an auto and home insurance can be confusing. Aj was amazing in helping me pick the best policy that fits my needs. He was very personable and took his time to explain everything to me. He made me feel comfortable and happy to choose state farm."

"State Farm is the best. Especially working with A.J. Not only did he answer all my questions, but gave me extra details on what to expect & any changes that may happen with my policy.
Amazing customer service!!!"

"I have really appreciated all the help I've received from AJ. He's really helped me understand a lot about Insurance. He has taken so much time to help me find the correct answers!"

"Brian is a true professional, down to earth and excellent customer service! Communication was quick and very efficient; I highly recommend his services!"

"Are you still peddling the insurance. Nice suit."

"A loyal 20+ year customer for home and car! I am so grateful for the help Brian gave when I was stressed out about an insurance claim. He responded within the same day, sometimes even within minutes. I was shocked when he responded to emails after typical office hours. Even though the general customer service line is also good, he was able to make things move a lot quicker and answer all questions. He advocated when things were getting tripped up. There's a lot of value in working with an agent like Brian, not just an AI voice agent, as most things are these days."

"Mark was super helpful!! Got all of the information and got a policy set up right away!"

"If you usually dread calling insurance agencies like I do, ask for AJ. He was so easy to get ahold of, and took the time to actually understand what I needed. His patience made the whole thing so much smoother than expected. It’s rare to find his level of personal attention from an insurance agent these days. Five stars! Thanks AJ."

"Mark helped me with emergency roadside and I’m not even a customer yet"

"Always a pleasure having A.J. Help me with my home and auto insurance."

"great communication,made things easy & simple ,thank you"

"We have been with State Farm for 40 years and across 2 states. We have had many, many agents. Most are really good! Unfortunately, we ran into some problems with our last agent, so we came to Brian Ketterer. He sat down with me and we went over all of the issues that we were dealing with. He definitely inspired confidence that he would get to the bottom of every single one of them. We left them in his capable hands, and he completely delivered! Even if some of the answers were not what we were hoping for, he GOT answers, and that means a lot! On top of that, he is hyper-responsive. I will send an email and get a reply within 15 minutes. A phone call is answered right away, and if he has to call back, he does it as soon as humanly possible. We are very pleased with Brian and look forward to working with him and his office for, I don't know, another 40 years? Thank you so much, Brian!"

"Mark was very helpful"

"Mark B has been the greatest to work with. He is very fast with responding when I have questions or need something. 10/10 recommend!!!!"

"Great communication and helped solve my problems."

"Good Rates, good service and good people...."

"I have been a client of State Farm Insurance on Hwy 31. The Ketterer agency. I’ve been with them for almost 60 years. First Martin and now Brian. A long time family agency. Over all the years they’ve remained helpful and supportive. They work hard to address issues and always come to the best outcome possible. If anyone is looking for a competitive quote please contact them. I’ve been working with AJ for over 10 years. Please give them a call. A phone call doesn’t cost you anything but a little time. It could be worth it."

"Brian (and AJ) are always incredibly helpful and respond almost immediately whenever their help is needed (policy changes, questions, etc.). Super friendly guys that genuinely care for their policyholders' well-being."

"Always helpful and informative."

"Mark was very helping in getting home owners insurance."

"Mark was very helpful with getting my claim resolved"

"Mark was very helpful and able to save us $$$ on home and auto insurance"

"Fair rates, Aj was extremely helpful, and took the time to really talk through everything. I felt like he actually cared."