
State Farm® Insurance Agent Brian Ketterer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Nelson
April 25, 2025
"Went in and talked to Mark. He was very knowledgeable and was able to answer all my questions! He was even able to save me over $100 per month. I would recommend his service to anyone!!"
"I appreciate you recognizing Mark's professionalism. Thank you for taking the time for a review of my team !"
Ashur Banipal
April 19, 2025
"This outfit came highly recommended from a friend, and they didn't disappoint! AJ was not only friendly and helpful but a veritable Gandalf the Gray in the last battle for Middle Earth that is the insurance industry today. He was able to get me a quote for my car faster and more thoroughly than a Balrog can toast a marshmallow in the fires of Mt. Doom. As a new customer, I was able to get my new car on an affordable, good quality insurance plan while still at the dealership. I'm not sure if they insure Wargs or Oliphants though. Thanks, AJ!"
"Thank you for the kind and entertaining review !"
Mark Dechant
April 11, 2025
"I have been with Brian for all of my insurance for around 30 years. During this time we have had various vehicles and properties and unfortunately have had a couple of claims. The service, value and honesty is greatly appreciated. I have never had any reason to look anywhere else for insurance."
"Mark, I can't express how much your kind words and continued trust mean more to me. Thank you for your 5-star review! My State Farm team and I are happy to be your "Good Neighbor" as your insurance professional. Have a great Spring !"
Hunter Ranker
April 10, 2025
"This is the best place to go for home,auto, and life insurance in the Racine area, Mark is the best."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michaela Mack
April 10, 2025
"I usually avoid calling insurance companies in general because it always seems to be a hassle. But not this time! I spoke with AJ and he was super knowledgeable and extremely friendly. I asked a million questions, and he never once seemed like I was a bother. I actually enjoyed our call! Thanks AJ! Hope you see this ☺️"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jackie Maher
March 27, 2025
"AJ is the best here. Every time I call he is so accommodating! Fast to get back to me. Answers every question! If there were ten stars they would be clicked!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
terry gallenberger
February 3, 2025
"Mark was wonderful. very helpful. 10 out of 10."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
pfunk10sp
January 22, 2025
"My experience with this agency was top notch! I was actually having problems with another local agency and had such a pleasant experience with this one that I decided to switch agencies! AJ was the agent I worked with and he went out of his way to look over my issues and helped explain it so I understood what the issues were. He also found my daughter a great quote and rate where others couldn't! AJ is very professional and went above and beyond anyone I ever dealt with from any agency! I would recommend them to anyone!"
"I'm thrilled you had such a great experience. AJ has been my Office Manager for many years and is excellent. Please let us know if there is ever anything we can do. Stay warm!!!"
Hieu Doan
January 16, 2025
"Great customer service. Mark was great to work with. Very knowledgeable and very friendly. On top of that, he saved us a bunch of money. Highly recommended! Thanks Mark!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Yoceline Vargas
January 15, 2025
"We have customers of Brian Ketterer’s Agency for many years. We have always received great customer service. They are knowledgeable and guides us on with our questions. We are happy with their response time and quick updates via email or phone. The prices are reasonable for the policies we have. The staff is great. Mark was awesome getting what needed taken care of right away."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
norbert dekeuster
January 14, 2025
"I worked with Mark today and saved hundreds on my auto insurance"
"We appreciate your review! I am delighted to know you had a great experience with Mark saving you on your auto insurance. He's great! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
SR Wyma
January 12, 2025
"pleasant, professional and very helpful. provided great service and was knowledgeable. thank you Mark"
"Thanks for the nice review! I'll be sure to give an "atta boy" to Mark! Let me know if you ever need anything. Be well!"
Rex
January 3, 2025
"Working with Mark to switch my insurance was a pleasure. I highly reccomend."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Renee Rabbit
December 27, 2024
"When I searched for a local agent for my insurance needs a few years ago, I chose Brian Ketterer's State Farm Agency because of their convenient location. Since then, Mark and A.J. have helped me with all parts of my policy, explaining options, details, etc. I had a fire in my home and have experienced many setbacks. The agents in this office have gone above and beyond to help me through obstacles in my recovery from the fire. Details, timeframes, relevant information, understanding, patience, and professionalism is what I found here. I would recommend this agency to anyone looking to start a new policy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Brian"
Mike Mohar
November 28, 2024
"Brian Ketterer and his office were excellent to work with after our roof experienced hail damage and we ended up needing to get it replaced. They were extremely professional and helpful through the whole process."
"Mike, I appreciate your kind review but even more the "review" you give by being such long term clients. Let me know if I can ever be of help and enjoy this wonderful Thanksgiving Day! I am thankful for clients like you!"
Ayden_1121_ king
November 28, 2024
"I called for information for my insurance and the man on the phone mark was very helpful and listened to all of my questions answering all of them with the upmost respect and was very knowledgeable in his profession. I would recommend him because he is so understanding and courteous and he was easy to talk to even with disruptions from my 2 toddlers at random times throughout the call."
"Thank you for the nice review and comments about Mark. Yesterday was his 7th Anniversary at our office. He really is a knowledgeable insurance professional who likes to help! Happy Thanksgiving!"
Bobbi Duellman
November 28, 2024
"Went to get renters insurance with my partner and Mark helped us the process was super easy and mark was really great. I'll definitely recommend to others because the customer service was amazing."
"I'm glad you had a great experience. Happy Thanksgiving !"
Bobbi Duellman
November 28, 2024
"Brian, Mark, and AJ have the best customer service! It won't let me make another review but I had a problem with something and I contacted mark and he was so amazing walking me through what I needed to do to fix my problem. Mark has been a great help every time I have needed him."
"Bobbi , thanks for the nice words! I’ll be sure to pass on to Mark & AJ. Have a great Spring!"
Stephanie Putzer
October 31, 2024
"First I wanna thank my friend Danielle for referring me to Brian Ketterer. She has been with him for many years. Next I would like thank Mr. Ketterer helping through the process, cause I was really nervous and anxious. He walk me through it. I didn’t wanna pay an arm and leg for insurance. But he got me the best deal possible. He lifted a weight off my shoulder. He made my day. I can’t thank him enough. So if you need insurance.. go to Brian Ketterer at State Farm. He is the best!"
"Awe, Stephanie... you are too kind. It was really nice to meet you tonight and I'm glad I was able to help get everything set right away. Have a great Fall & Winter!"
Danielle Gename
October 30, 2024
"I have had nothing but great experiences with Brian for more than a decade. I highly recommend him. He will make sure you have the right coverage for you."
"Danielle, I really appreciate the review but even more importantly the decades long honor of being your family's insurance agent. Always let me know if I can help in any way!"
Amber Lacher
October 30, 2024
"They were prompt about setting up my new policies, honest about coverage needs, and my bill was 1/3 of what I was paying with Allstate. They were very kind and personable as well, made it easy to do. So grateful to make the switch!"
"We can't normally promise that big of a difference but sometimes it works out! Life can be challenging enough. We really try to help our clients in as many ways as possible. Thank you for the kind comments."
Ali Cardenas
October 29, 2024
"⭐⭐⭐⭐⭐ AJ provided exceptional customer care from start to finish! His attention to detail and support throughout the entire process made a tough situation smooth and stress-free. AJ truly went above and beyond to ensure all my needs were met, and I felt completely taken care of. Highly recommended!"
"Thank you for the kind comments on AJ. I must say, I agree! ;)"
Evelyn Anderer
October 12, 2024
"Mark did a great job helping me with quotes for auto, home, and life insurance"
"Thank you for the nice review. I'll be sure to pass along your comments to Mark!"
Katrina Price
September 26, 2024
"I recently switched over to State Farm for my house and auto insurance and I want to give credit where is due. AJ was awesome to work with, he was very informative and efficient and helped me understand everything! Great service!"
"It is so nice of you to say such nice things. I'll be sure to give an "atta boy" to AJ! I'm glad you are happy with the auto insurance and home insurance package he put together. We'll be here in your time of need. Just stay in touch! "
Elizabeth Inloes
September 25, 2024
"My family has been with Brian and his parents prior for a very long time. AJ has always been the service representative I’ve had since he has started, and he has been nothing but helpful in every facet and every change for every move that I’ve had to make over the past 10 years. He always greets with kindness and never makes me feel like a burden as a customer. He gets me taken care of quickly and efficiently and will be honest about what my best options are. It’s not call State Farm, it’s call AJ and I will always recommend this State Farm to anyone!"
"That is so nice to hear! Thank you for taking the time to write such nice comments. I'll be sure to pass them along to AJ! Let us know if we can ever help and say HI to you Mom & Dad for me!"